Know Your Customer
Orapa SACCOS performs its Customer Due Diligence through Know Your Customer generally known as KYC. We only service KYC compliant members.
Know Your Customer
What is KYC?
How is it done?

KYC, or Know Your Customer, is a crucial process that businesses implement to verify the identity of a customer and their source of funds. . It involves providing certain identification documents and personal information to ensure the legitimacy of user accounts.
Orapa SACCOS is required to;
- Establish and verify the identity of a customer/beneficial owner.
- Inquire and understand the anticipated purpose and intended nature of the transaction and obtain approval of senior management especially when dealing with a high risk customer.
About You.
Know Your Customer
Update your personal information.
Update Your KYC Records
To update your KYC records kindly submit the following documents:
- Certified copy of Omang
- Confirmation letter of employment or Payslip
Did you know, you can now submit your KYC documents through our website. Click the button below to get started.

Why is it done?
KYC Process
How is it done?
KYC must be done on a continuous basis, it is crucial for effective risk management and compliance with anti-money laundering and combating financial crimes as prescribed by Financial Intelligence Agency(FIA).
Customer Identification
Customer Due Diligence
Ongoing Monitoring
What do we need from you?
KYC Requirements
How is it done?
KYC must be done on a continuous basis, it is crucial for effective risk management and compliance with anti-money laundering and comabating financial crimes as prescribed by Financial Intelligence Agency(FIA).

ID /Omang Copy
Attach a certified copy of your Omang

Employment Confirmation Letter
Attach a confirmation letter of employment

KYC Form
Complete the KYC form and submit
What is CDD?
Customer Due Dilligence
Why is it done?
KYC must be done on a continuous basis, it is crucial for effective risk management and compliance with anti-money laundering and combating financial crimes as prescribed by Financial Intelligence Agency(FIA).

Customer Due Diligence (CDD) refers to the process of gathering and verifying information about customers to assess their identity, credibility, and potential risks associated with conducting business with them. It is a fundamental component of anti-money laundering (AML) and counter-terrorism financing (CTF) efforts. CDD is important because it helps businesses and financial institutions mitigate risks, prevent illicit activities, and maintain compliance with regulatory requirements.
Orapa SACCOS performs Customer Due Diligence (CDD) to collect information in order to verify a customer’s identity and more accurately assess the level of criminal risk they present.
Members are therefore expected to fill in and submit their KYC forms every financial year in order to be assisted.
Failure to be KYC compliant halters assistance.
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